I am very pleased with my new pillow it arrived well packaged. The pillow is of excellent quality and comfort
1 / 5
Allerban Hypoallergenic Luxury Pillow
This pillow is filled with a top of the range hypoallergenic filling, which mimics the feeling of pure Duck Down, with technology that ensures you'll never be sleeping on uncomfortable clusters. Surrounded by a luxurious 300-threadcount sateen cotton casing.
We are proud to have been awarded the world renowned certification of STANDARD 100 by OEKO-TEX® for all our bedding products (Duvets, Pillows & Toppers), ensuring the highest of quality, along with absolute compliancy and integrity.
✓ Hassle-free delivery - No customs charges on arrival
✓ OEKO-TEX® certified cotton - Woven and finished in Europe
Feel it first - Free swatches
Discover the feel of our fabrics. Posted free of charge within the UK & EU. £10 postage to the US.
Fabric & Craftsmanship
Fabric & Craftsmanship
Sizing & Dimensions
Sizing & Dimensions
Care
Care
Delivery & Returns
Delivery & Returns
UK Delivery
- Free over £200 (otherwise £5): 2–4 working days: Bed Linen, Bath Linen & Accessories
- Express £10: 1–2 working days, order by midday
- Duties & Tax: VAT included, nothing further to pay
Personalised & Made-to-Order
- Personalised items: 5–10 working days (need it sooner? Just ask)
- Bedding: 10–15 working days (made to order for full, fluffy filling)
- Made-to-order Bed Linen: 6–8 weeks
Europe Delivery
- Free over €500 (otherwise €45): 3-5 working days
- Express available on request: 2-4 working days
USA Delivery
We are trialling free delivery to the United States on every order until 10 November.
Duties and US taxes are calculated and paid at the checkout, so the price you see is the price you pay - there is nothing to settle with the courier and nothing to pay on your doorstep.
- Orders travel with DHL Express. We quote 3 to 5 days; in practice most arrive in 2 or 3 days.
Rest of World Delivery
- Calculated at checkout: 3-5 working days
- Express available on request: 2-4 working days
Duties & Tax
- Included at checkout. No UK VAT on international orders; nothing to pay on delivery
- See our Shipping Policy for full details
Returns
- Free returns on all stocked products, within 60 days
- Generate your QR code via the Returns Portal
Exceptions
The following cannot be returned:
- Made-to-order items, including made-to-order bed linen
- Pillows, duvets and mattress toppers, for hygiene reasons
Chosen and written about by
In our customers' words
5.0 out of 5
2 reviews 100% would buy again
Verified byJudge.me
- 5 stars: 2 reviews
- 4 stars: 0 reviews
- 3 stars: 0 reviews
- 2 stars: 0 reviews
- 1 stars: 0 reviews
Finally! I have found the most comfortable, supportive pillow for a good nights sleep. No deflating, no clumping of filling - just perfect. 6 months on it's still as new. Very happy with my purchase. Thank you!
Delivery, duties and returns
Every price below is the final amount. Duties and taxes for Europe, the US and the rest of the world are calculated and paid for at checkout.
| Destination | Standard | Express | Duties & taxes | Returns |
|---|---|---|---|---|
| United Kingdom |
Free over £200
Otherwise £5 · 2–4 working days |
£10
1-2 days, order by midday |
VAT included
Nothing further to pay |
Free, 60 days
QR code available via the returns portal |
| Europe |
Free over €500
Otherwise €45 · 3-5 working days |
Available on request
2-4 working days, DHL Express · Contact us |
Calculated and paid for at checkout (DDP)
No charges on delivery |
Free, 60 days
QR code available via the returns portal |
| United States |
Free
3-5 working days |
Available on request
2-4 working days, DHL Express · Contact us |
Calculated and paid for at checkout (DDP)
No charges on delivery |
Free, 60 days
QR code available via the returns portal |
| Rest of world |
Calculated live at checkout
3-5 working days |
Available on request
2-4 working days, DHL Express · Contact us |
Calculated and paid for at checkout (DDP)
No charges on delivery |
Free, 60 days
QR code available via the returns portal |
United Kingdom
- Standard
-
Free over £200
Otherwise £5 · 2–4 working days
- Express
-
£10
1-2 days, order by midday
- Duties & taxes
-
VAT included
Nothing further to pay
- Returns
-
Free, 60 days
QR code available via the returns portal
Europe
- Standard
-
Free over €500
Otherwise €45 · 3-5 working days
- Express
-
Available on request
2-4 working days, DHL Express · Contact us
- Duties & taxes
-
Calculated and paid for at checkout (DDP)
No charges on delivery
- Returns
-
Free, 60 days
QR code available via the returns portal
United States
- Standard
-
Free
3-5 working days
- Express
-
Available on request
2-4 working days, DHL Express · Contact us
- Duties & taxes
-
Calculated and paid for at checkout (DDP)
No charges on delivery
- Returns
-
Free, 60 days
QR code available via the returns portal
Rest of world
- Standard
-
Calculated live at checkout
3-5 working days
- Express
-
Available on request
2-4 working days, DHL Express · Contact us
- Duties & taxes
-
Calculated and paid for at checkout (DDP)
No charges on delivery
- Returns
-
Free, 60 days
QR code available via the returns portal
Made-to-order and monogrammed pieces cannot be returned, including made-to-order bed linen and all bedding (duvets, pillows and mattress toppers). All other products must be returned unused and in their original packaging. Please note that bedding is filled to order and takes 10–15 working days to dispatch.
Questions we are asked most
Which size do I need if my mattress is American?
Which size do I need if my mattress is American?
Please refer to our size guide to find the correct size items for your US mattress. Some UK and US pillowcases are the same size, but duvets and duvet covers do differ. You can either purchase a UK sized duvet and duvet cover from us that will work with your US mattress, or you can purchase a US size duvet cover through our made to order service. We stock US King, Queen and Full size fitted sheets. Please see size guide for more details.
Will I be charged customs or duty on delivery?
Will I be charged customs or duty on delivery?
No. Once you input your delivery address at the check out, all duties and taxes are calculated for you based on your location, and are paid for at the check out.
_____
USA
- US duties and sales tax are calculated and included at the checkout, so the total you pay is final. DHL will not ask you for anything on arrival.
- Until 10 November, delivery to the United States is free on every order.
How long will my order actually take?
How long will my order actually take?
In stock bed linen, bath linen and accessories typically take 2–4 working days in the UK and 4–7 in the US/EU from the point of ordering.
For monogrammed items, please add 5–10 working days. For freshly filled bedding items, please add 10–15 working days.
Made-to-order linen takes 6-8 weeks.
What if it is not right when it arrives?
What if it is not right when it arrives?
Please refer to our Returns Policy, which states that if the goods are returned within 30 days, unused, unwashed and in their original packaging, we will issue a refund in full.
Made-to-order linen, filled bedding items and monogrammed pieces are exempt.
Is 500 thread count sateen too warm for summer?
Is 500 thread count sateen too warm for summer?
Our 500 thread count Pima sateen Heritage cotton is a little warmer than our percale Island Egyptian cotton, but that's more to do with the weave than the thread count.
A percale cotton is cool, crisp and breathable due to the one-over one-under basket like weave, allowing more air to travel through the fabric.
A sateen cotton that has a 3-over one-under weave is more insulating. Both are more breathable than a synthetic weave, but if you are a warm sleeper, our Island Collection would suit you better.
Can I match the trim to my interior scheme?
Can I match the trim to my interior scheme?
Yes. Six different colour trims are stocked for immediate despatch, with another 35 that are available to order through our made to order service. We can also dye match a grosgrain ribbon to any swatch, paint reference or fabric you send us.
Do you offer a trade or designer account?
Do you offer a trade or designer account?
We do, for interior designers, hoteliers and private clients furnishing a large project.
You will be assigned a sales person, who will see your project through from first quote to delivery and install.
They will prepare a personalised sample pack, or come and visit you (up to 3 hours from London) to take you through the entire range. They will provide you with all pricing requirements, including bespoke sizing and all possibilities, and personally oversee your project to the end.